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Guest Satisfaction at Record High, Study Says

Guest Satisfaction at Record High, Study Says

WESTLAKE VILLAGE, Calif.—Hotel guest satisfaction has risen to a record high, while the number of guests experiencing problems during their stay has dropped significantly, according to the J.D. Power 2015 North America Hotel Guest Satisfaction Index Study. The study, now ...

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Industry Giants Confident More Growth is Yet to Come

Industry Giants Confident More Growth is Yet to Come

With occupancy, room demand, average daily rate, and revenue per available room achieving record highs, the travel industry is surely booming, and hoteliers who spoke at the 37th annual NYU International Hospitality Industry Investment Conference this week at the Marriott ...

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Industry Execs Address Issues at AAHOA Convention

Industry Execs Address Issues at AAHOA Convention

Speaking as part of the opening panel at the Asian American Hotel Owners Association annual convention last week in Long Beach, Calif., Raj Trivedi, EVP and chief development officer, La Quinta Inns & Suites, offered a pragmatic take on the ...

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