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Turning an F&B Profit

Turning an F&B Profit

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice president of operations at Chesapeake Hospitality, these programs are typically considered ancillary, comparable to an in-room ...

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Choosing the Right Management Company

Choosing the Right Management Company

For the first-time owner choosing a management company, it makes sense that one of the first requirements at the top of the list would be experience. Rather than a novice owner signing on with an equally green behind the ears ...

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Three Tips from Women in Senior Leadership

Three Tips from Women in Senior Leadership

Although the executive ranks remain male dominated, women in hospitality have made great strides. During a Women in Senior Leadership panel, presented by the Cornell University School of Hotel Administration and the American Hotel & Lodging Association this week in ...

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The Secrets of Guest-Satisfying Hotel Brands

The Secrets of Guest-Satisfying Hotel Brands

If Chip Bell could have any job, it would be a hotel concierge. “Hotels, to me, are the most exciting business on the planet,” says Bell, a customer service guru and best-selling author who has served as a consultant to ...

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