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Three Tips for Preventing Hotel Towel Theft

Three Tips for Preventing Hotel Towel Theft

Preventing hotel towel theft is very difficult. In fact, some estimate that between 100,000 to 200,000 towels are stolen from hotels yearly. One of the ways hoteliers are combatting theft—tracking their towels. Matt Chang is CEO of Towel Tracker, a ...

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Hotel Food Safety Starts with the Refrigerator

Hotel Food Safety Starts with the Refrigerator

Most hotel and lodging properties’ bread-and-butter is not found in the kitchen, but in the bedroom. The hotel’s primary focus is keeping guestrooms and other common areas clean and in tip-top condition. However, in the past ten years or more, ...

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Four Steps To Avoid Price Gouging Accusations

Four Steps To Avoid Price Gouging Accusations

Patricia S. Mahlstedt, Esq., member and co-chair of hospitality and gaming at Pittsburgh, Penn.-based law firm Eckert Seamans, says that the most important precaution hoteliers can take against accusations of price gouging is to have a plan in place before ...

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How To Prepare Hotel Staff for Active Threat Situations

How To Prepare Hotel Staff for Active Threat Situations

Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training Institute, leads a team of first responders, anti-terrorism, cybersecurity, defense tactics, and crisis management specialists to ...

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