Experts weigh in on what hoteliers should keep in mind when deciding whether to go through with a PIP. Below are three pieces of advice for hoteliers considering PIPs for their properties. 1. Proper planning is imperative. “You can’t rush ...

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

Hurricanes Harvey and Irma tested many organizations’ emergency strategies and proved just how very important it is to have a disaster and recovery plan in place. Hurricane preparedness plans must be ready to deploy at the first mention of the ...

Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to infiltrate the electronic key system at an Austrian hotel, effectively shutting out guests and hotel employees ...

LODGING spoke with three hospitality leaders and asked what their advice is to women who are just starting out in the hotel business. “Confidence is critical in business. Challenge the status quo and speak up and don’t be afraid to ...

Hotel owners and managers may be missing a cost savings opportunity by not taking a closer look at the supplies they are selecting for their properties—such as cleaning supplies, paper goods, soaps, and other items. However, rather than looking for ...