If Josh Wyatt ever really struck it rich, he’d get rid of all his possessions and travel the world. The 41-year-old chief strategic officer of Generator Hostels is far more interested in having great experiences than getting bogged down by ...

Any parent can tell you that the key to a successful family vacation boils down to one simple goal—keeping the kids entertained. At the new Legoland Hotel in Winter Haven, Fla., that highly sought entertainment starts at check-in. After passing ...

In a windowless room near the front desk of the Red Lion Anaheim rests a navy blue, family-sized suitcase and 12 feet away from it sits Stephenie Torres, the hotel’s sharply dressed revenue strategist. In a couple of hours, the ...

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How do I become a leader instead of just a manager? Are you ...

It could be disguised as a typical guest interaction: Someone checks in under a corporate account that does not require a credit card, only for management to later realize the guest was not an employee of the company. Or, it ...

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice president of operations at Chesapeake Hospitality, these programs are typically considered ancillary, comparable to an in-room ...