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How Hotels Can Prepare for a Spike in Business

How Hotels Can Prepare for a Spike in Business

Talk to anyone who has worked in the hotel industry for any length of time, and chances are you can uncover a story or two involving a surprise guest surge. For Robert Holmes, one of his most poignant experiences occurred ...

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10 Ideas Driving Kimpton

10 Ideas Driving Kimpton

IHG’s purchase of Kimpton makes a lot of sense when you look at how the boutique hotel and restaurant company operates. We shared the secrets of Kimpton’s success in our October 2014 cover story: Despite being the largest boutique owner ...

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Avoid Being a Target of Room Block Poachers, Pirates

Avoid Being a Target of Room Block Poachers, Pirates

Room block poaching refers to businesses that actively seek to recruit or divert event attendees away from official room blocks and into other hotel bookings. “This is pervasive,” says Mike Dominguez, senior vice president of corporate sales at MGM Resorts ...

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