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Six Practical Tips for Recruiting Top Talent

Six Practical Tips for Recruiting Top Talent

Employees are the most important investment a hotelier can make in his or her business. By focusing on hiring employees who pay attention to detail and have a positive attitude, hoteliers can ensure that their staff is eager to face ...

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Good Advice: Embracing Workforce Diversity

Good Advice: Embracing Workforce Diversity

Kenneth A. Fearn, founder and managing partner of Integrated Capital, LLC, has focused on promoting a diverse hospitality workforce throughout his career. He offers the following advice for hoteliers looking to encourage diversity in their hotels. Recognize successes. “Keep an ...

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Building Rapport with Meeting Planners in the Digital World

Building Rapport with Meeting Planners in the Digital World

When almost every client interaction has gone digital, it’s critical to add personal rapport to every faceless communication—whether email, video chat, or texting. It’s easy to move quickly through the day firing off proposal after proposal and email after email. ...

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Three Tips for Selecting the Right Brand

Three Tips for Selecting the Right Brand

Ayelet Weinstein, CEO and founder of B Hotels & Resorts, shares three tips for selecting the right brand. “Developers and owners need to explore all of their options and look at the whole package. People tend to think there is ...

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