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Hotel Food Safety Starts with the Refrigerator

Hotel Food Safety Starts with the Refrigerator

Most hotel and lodging properties’ bread-and-butter is not found in the kitchen, but in the bedroom. The hotel’s primary focus is keeping guestrooms and other common areas clean and in tip-top condition. However, in the past ten years or more, ...

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Four Steps To Avoid Price Gouging Accusations

Four Steps To Avoid Price Gouging Accusations

Patricia S. Mahlstedt, Esq., member and co-chair of hospitality and gaming at Pittsburgh, Penn.-based law firm Eckert Seamans, says that the most important precaution hoteliers can take against accusations of price gouging is to have a plan in place before ...

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How To Prepare Hotel Staff for Active Threat Situations

How To Prepare Hotel Staff for Active Threat Situations

Today’s hotels face what can seem like endless threats—from natural disasters to terrorism and cybersecurity breaches. Jay Hart, the director of the Force Training Institute, leads a team of first responders, anti-terrorism, cybersecurity, defense tactics, and crisis management specialists to ...

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Good Advice: Operating a Brand Amidst Controversy

Good Advice: Operating a Brand Amidst Controversy

Eric Danziger, CEO of Trump Hotels, knows about operating a brand amidst controversy. He offers the following insight for hoteliers who may be in a similar position. Concentrate on running your business. “The name on your hotel doesn’t matter,” Danziger ...

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