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Creative Ways to Keep Employees from Jumping Ship

Creative Ways to Keep Employees from Jumping Ship

There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do hotel employees. Today, more and more hoteliers are turning to employee incentive programs to raise morale ...

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Ask Anthony: How Long Will the Good Times Last?

Ask Anthony: How Long Will the Good Times Last?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. With the hotel economy at an all time high, how long will ...

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Six Keys to Effective CapEx Project Management

Six Keys to Effective CapEx Project Management

Capital expenditures (CapEx) are expected to hit record levels in 2015 and 2016. Hospitality experts discussed the benefits of good planning, the issues of bad budgets, and more during a panel at the HD Expo in Las Vegas in May. ...

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Selling the Experience in Lifestyle Hotels

Selling the Experience in Lifestyle Hotels

If Josh Wyatt ever really struck it rich, he’d get rid of all his possessions and travel the world. The 41-year-old chief strategic officer of Generator Hostels is far more interested in having great experiences than getting bogged down by ...

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