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Five CEOs Share Best Advice for Hotel Owners

Five CEOs Share Best Advice for Hotel Owners

Regardless of whether the hotel industry has reached the peak of the cycle, fundamentals remain healthy. Here’s what owners should prepare for as they look ahead to the next 12 months, according to five CEOs who spoke at the Hunter ...

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Reduce Workplace Injuries, Boost Productivity

Reduce Workplace Injuries, Boost Productivity

High levels of customer satisfaction in the hospitality and leisure industries are critical to the success of any property. It is even more challenging to maintain customer satisfaction while reducing costs associated with employee injuries and the workers’ compensation claims. ...

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Jumping into Lodging from Another Marketplace

Jumping into Lodging from Another Marketplace

Originally a restaurateur, Mike Whalen, principal at the Heart of America Group, entered the lodging industry accidentally. The company’s original Machine Shed restaurant on the outskirts of Davenport, Iowa, was located next to a small, somewhat unsavory motel. Whalen knew ...

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In 2016, Sourcing Qualified Talent a Top Priority

In 2016, Sourcing Qualified Talent a Top Priority

The U.S. hotel industry put on a strong performance in 2015, with occupancy, average daily rate, revenue per available room, and other benchmarks hitting all-time highs. Increases in occupancy, in particular, have a profound affect on the industry, especially on ...

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