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Child’s Play: The Secret to Family Leisure Business

Child’s Play: The Secret to Family Leisure Business

Any parent can tell you that the key to a successful family vacation boils down to one simple goal—keeping the kids entertained. At the new Legoland Hotel in Winter Haven, Fla., that highly sought entertainment starts at check-in. After passing ...

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Ask Anthony: How Do I Become a Leader?

Ask Anthony: How Do I Become a Leader?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How do I become a leader instead of just a manager? Are you ...

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Protect Your Property from Common Industry Scams

Protect Your Property from Common Industry Scams

It could be disguised as a typical guest interaction: Someone checks in under a corporate account that does not require a credit card, only for management to later realize the guest was not an employee of the company. Or, it ...

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Turning an F&B Profit

Turning an F&B Profit

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice president of operations at Chesapeake Hospitality, these programs are typically considered ancillary, comparable to an in-room ...

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Choosing the Right Management Company

Choosing the Right Management Company

For the first-time owner choosing a management company, it makes sense that one of the first requirements at the top of the list would be experience. Rather than a novice owner signing on with an equally green behind the ears ...

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