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How to CEO a Hotel Chain

How to CEO a Hotel Chain

Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand that getting there and staying there are two vastly different things. You’ve developed a good product ...

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Turning Guests into Loyal Customers

Turning Guests into Loyal Customers

To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests, many brands implement a loyalty program, enticing guests with a variety of rewards, such as a ...

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Ask Anthony: Ensuring Guest Safety from Terror Threats

Ask Anthony: Ensuring Guest Safety from Terror Threats

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can we ensure guests are safe with all of ...

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Cart Prepping for Efficiency

Cart Prepping for Efficiency

A well-organized and well-stocked housekeeping cart is the key to efficiency. It enables room attendants to avoid wasting time looking for a cleaning item or making trips back to the linen room for more supplies. The specific amounts of items ...

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The Pros and Cons of Common Group Types

The Pros and Cons of Common Group Types

Event technology, communication, and social media are making it easier than ever before to bring people together for meetings and events. Organizations that traditionally operate on lower budgets, will now be able to prove ROI from events for the first ...

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Why College Markets Make Solid Hotel Investments

Why College Markets Make Solid Hotel Investments

At the University of Mississippi—Ole Miss to those who know her—the start of football season is the biggest event of the year. With a stadium that can accommodate more than 64,000 revelers and a 115-plus-year history, the Ole Miss Rebels ...

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