Catering to Guests Desiring Authentic Local Experiences
Everyone has that friend on social media who can’t seem to go more than two hours without posting something. Whether it be a gripe...
Spending Money Where the Guest Perceives It
When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president...
Carving Out a New Culture of Safety
Owning and operating a hotel can be a risky venture. There are several factors to consider, including loss prevention, safety, and liability. Hotel managers...
2015 in Review: Noteworthy Renovations
As 2016 approaches, it is time to reflect on the most notable happenings in hospitality in 2015. There were many expertly executed renovations in...
Impacting the Bottom Line in 2016
2016 promises to be the most profitable year our industry has ever seen due to strong rate growth, minimal supply impact, low interest rates...