Hyatt Centric Partners with Drybar
CHICAGO—Hyatt Centric hotels has announced a new relationship with Drybar, the premier blow dry bar brand, helping guests look their best while shopping, enjoying...
Cooperative Mindset Primes Loews for Success
Working to ensure that employees and management are on the same page can be an extremely demanding endeavor for any entity in the lodging...
Marcus Hotels Welcomes Pets at Select Locations
MILWAUKEE—The busy summer travel season is just around the corner. For those traveling with their Fido friends, what better way to enjoy it than...
Duty of Reasonable Care
While there is no law that considers hotels the ensurers of guests’ well-being, there is a duty under the law for hotels to provide...
Managing Potentially Damaging Online Reviews
In the age of ubiquitous social media use, a guest’s Facebook status or tweet can have a huge impact on the reputation of a...