How Hotels Can Build a Local Market Base
The most important distribution channels you have are walk-up, direct, and drive-by business from your local market. The strongest performing hotels shoot for at...
AH&LA Names Stars of the Industry
WASHINGTON, D.C.—The American Hotel & Lodging Association (AH&LA) today announced the winners of its most prestigious prize: The Stars of the Industry Awards, honoring...
Getting to Know Your Guests
Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms,...
Finding Housekeeping Employees
A hotel without a reliable and consistent housekeeping staff will likely experience diminished cleanliness, face lower quality assurance scores from inspectors, be subjected to...
W Hotels Unveils Private Music Studios
NEW YORK—W Hotels Worldwide, part of Starwood Hotels & Resorts Worldwide, in partnership with Coca-Cola, today debuted the first-ever W Sound Suite at W...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...
The Bentley Hotel Southampton to Join JdV by Hyatt Brand
CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
Gale Miami Hotel and Residences Partners With Stayntouch
BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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