A Quirky Approach to Group Business
On a street corner in downtown Richmond, Va., Quirk Hotel, a Destination Hotel, lives up to its name. Showcasing local curiosities such as obscure...
Explaining Loyalty Pricing
Loyalty pricing is the practice of brands, owners, and management companies offering discounts to members of their loyalty programs who book rooms directly through...
How Employee Feedback Can Help Hoteliers
Feedback is important for any industry, as it shows quite clearly what works, and what could be improved upon. In the service industry, there...
Keeping HVAC Systems in Top Working Order
Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don...
How Young GMs Manage Their Staff
Regardless of their age, most general managers have long to-do lists each day to keep their hotels running smoothly. But when a young professional...