Ocean House Management Provides Personalized Experiences

It’s only days away from Fourth of July weekend, and the five-star Ocean House resort in the Watch Hill neighborhood of Westerly, R.I., is...

How to CEO a Hotel Chain

Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand...

Turning Guests into Loyal Customers

To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests,...

Ask Anthony: Ensuring Guest Safety from Terror Threats

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues,...

The Overtime Rule

On May 18, the U.S. Department of Labor announced an updated regulation that increases the minimum salary for paid overtime from $455 to $913...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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