Oracle Pinpoints Drivers of Loyalty
REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and...
Don’t ‘Turndown’ What Guests Want
Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer...
How to Build an Efficient Hotel
Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he...
The Shifting Management Landscape
The hotel management business is fundamentally changing, according to Euan McGlashan, co-founder and managing partner of Valor Hospitality Partners. It’s more common today for...
Traveling Sports Teams Prove Lucrative for Hotels
Working in hospitality requires being a team player. Even more so when hoteliers consider the value in courting a very specific demographic: Traveling sports...