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Haunted Hotels Scare Up Business

Haunted Hotels Scare Up Business

Things that go bump in the night, appear out of nowhere in 1930s-era housekeeping garb, or unexpectedly tie towels in a knot while guests sleep can mean big business for properties that actively market themselves as haunted. By offering year-round ...

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How Much Bandwidth Does Your Property Need?

How Much Bandwidth Does Your Property Need?

Two years ago, BioMarin, a pharmaceutical firm based in San Rafael, Calif., called Inn Marin to book an offsite training session. This wasn’t unusual since the 69-room independent hotel is located eight miles up the road from the company’s headquarters. ...

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The Benefits of a Wellness Concierge Program

The Benefits of a Wellness Concierge Program

The Grand Hyatt San Francisco started its wellness concierge program in June as a way to connect guests to their favorite (or a new) workout while on the road. “The concierges are already offering tips and coordination for everything from ...

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Diversity Marketing’s New Look

Diversity Marketing’s New Look

Destination diversity marketing plans—those programs that seek to define locations and hospitality and tourism brands as welcoming and equipped to host different population segments—are not what they were a couple of decades ago. As populaces have diversified, so have initiatives ...

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