Navigating Fair Wages
Signed into law in 1938, the first federal minimum wage was just $0.25 per hour. Since then minimum wage has steadily risen to keep...
The Importance of Keeping Hotel Insurance Updated
As a hotel owner or operator, expecting the unexpected comes with the territory. A hurricane can cause property damage, or a guest can slip...
Optimizing Hotel F&B Returns
In the 1990s, hotel restaurant dining had a bad reputation. During this era, most hotel food and beverage programs were designed strictly to be...
Winning Repeat Group Business
Congratulations!
After qualifying a piece of business, submitting a relevant proposal, and selling smart, you soared to the top of the planner’s short list and...
Five Ways to Delight Customers
Many hoteliers seek to satisfy their customers in an effort to deliver positive results for their business. However, the relationship between satisfaction and other...