Safeguarding a Hotel Property Against Cyber Attacks
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally...
Payment Card Industry Data Security Standards
“PCI-DSS” refers to the Payment Card Industry Data Security Standards, which is a set of security standards developed by the major credit card companies....
Five Ways Hoteliers Can Attract Bleisure Travelers
Business travelers don’t come in a one-size-fits-all demographic. Some may just want to relax alone in their room or over a meal after a...
Hotel Linens: What Do Guests Really Want?
When choosing a hotel, consumers prioritize other factors over sheets and linens, but they do notice them and have opinions about how they are...
Ask Anthony: Growing Profits at an Over-Performing Property?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice through "Ask Anthony." From sharing best practices to tackling...