10 Tips To Prevent Bed Bug Problems at Hotels
Summer is traditionally the time of year when bed bugs peak in activity. The causes are not well studied and could be related to...
Six Practical Tips for Recruiting Top Talent
Employees are the most important investment a hotelier can make in his or her business. By focusing on hiring employees who pay attention to...
Good Advice: Embracing Workforce Diversity
Kenneth A. Fearn, founder and managing partner of Integrated Capital, LLC, has focused on promoting a diverse hospitality workforce throughout his career. He offers...
Here’s How Linen Services Size Hotels Up
Linen services typically persuade hoteliers to outsource laundry purely on the basis of improving the use of real estate, encouraging hotels to convert the...
Building Rapport with Meeting Planners in the Digital World
When almost every client interaction has gone digital, it's critical to add personal rapport to every faceless communication—whether email, video chat, or texting. It’s...