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Serving Up Group Business

Serving Up Group Business

During the Great Recession, group business took a nosedive as many companies and organizations no longer had the funds to host large events. Now that the lodging industry is booming again, group demand is on the rise. Group average daily ...

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Pets Offer Hotels a Solid Source of Revenue

Pets Offer Hotels a Solid Source of Revenue

For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates that Americans will spend more than $60.5 billion on their pets in 2015. In addition, the ...

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Starwood’s Eco-Innovations

Starwood’s Eco-Innovations

Regardless of how well an initiative is planned, implementing new programs and operations procedures in a hospitality environment typically requires a period of trial and error. This makes pilot programs essential, especially when a chain hopes to roll out a ...

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Beat Bedbugs with Eco-friendly Treatment Methods

Beat Bedbugs with Eco-friendly Treatment Methods

Bedbugs have an incredible ability to develop resistance to synthetic pesticides in a short period of time, according to entomologists. That’s why it makes sense to utilize non-toxic, eco-friendly alternatives to treat bedbug infestations. Bedbugs are very good travelers—they can ...

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Top Five Overlooked Tasks When Cleaning Guestrooms

Top Five Overlooked Tasks When Cleaning Guestrooms

When room attendants are centrally focused on cleaning the more visible living areas of the guestrooms, some items may go overlooked. Here are the top five tasks room attendants often fail to complete when cleaning an on-change guestroom: Lighting. Turn ...

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