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Mobile’s Major Impact on Hospitality

Mobile’s Major Impact on Hospitality

All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture a greater share of bookings from potential guests who are glued to their smart phones. Long ...

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Color-Coded Cleaning: Preventing Cross-Contamination

Color-Coded Cleaning: Preventing Cross-Contamination

Selecting the right tools for each housekeeping task is imperative, not only to achieve a high level of cleanliness, but also to prevent cross-contamination and to control potential infection. Consider implementing a color-coded system for rags and cleaning chemicals that ...

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Winning More Meetings Requires Hard Data

Winning More Meetings Requires Hard Data

Most hotels rely on complimentary stays, elaborate dinners, spa treatments, and cookie-cutter sales tactics to win more event business. Today, the vast extent of group intelligence and analytics is upping the ante. By leveraging meeting and group data, hotels can ...

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What Hoteliers Need To Know About Ransomware Attacks

What Hoteliers Need To Know About Ransomware Attacks

Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to infiltrate the electronic key system at an Austrian hotel, effectively shutting out guests and hotel employees ...

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Four Tips To Help Guests Book Smarter

Four Tips To Help Guests Book Smarter

Hoteliers can share the following tips with guests to help them avoid fraudulent booking practices. 1. Look before you book. Some of these booking sites will go so far as to use the hotel’s brand name in the URL. Take ...

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