Improving Front Desk Operations Starts with an Empowered Team
The front desk experience can make or break a guest’s hotel stay. When the process is done right, the guest is delighted, either from...
BENCHMARK Reveals Top 10 Meeting Trends for 2018
Houston, Texas—Global hospitality company BENCHMARK has released its "Top Meeting Trends for 2018" as observed by its properties. Benchmark operates 70 hotels, resorts, and...
Hotels Seek Diverse Development Teams for a Fresh Perspective
One way to inject a fresh perspective into the hotel industry is to seek out diverse development teams. This is a strategy that Choice...
Creating Revenue-Generating Lobby Spaces
Principal at BLT Architects (BLTa) Eric Rahe knows lobby design. BLTa’s hospitality portfolio includes more than a dozen high-profile properties, such as the Newark...
Three Mistakes To Avoid When Buying Hotel Furniture
Being a furniture buyer in today’s lodging industry can be an intimidating task. There are so many options, tons of steps, and lots of...
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CoStar: Solar Eclipse Positively Impacts U.S. Hotel Performance
WASHINGTON—Helped by the total solar eclipse, U.S. hotel performance increased from the previous week, according to CoStar's latest data through April 13, 2024.
U.S. Hotel...
IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels
NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from...
Davidson Hospitality Group Recommits to Sustainability
ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs,...
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