How Hotels Can Build Community Value
Jim Wefers, general manager of the Courtyard Marriott and Residence Inn in Syracuse, New York, explains how he created a close-knit community of team...
Nine Things Executives Need to Know to Create a Culture of Sustainability
As more organizations begin looking into sustainability, one of the first things they realize is that an effective sustainability program requires developing a company-wide...
Three Tips for Hoteliers When Developing Local Talent
Harsha Chanrai, founder and CEO of Saira Hospitality, offers the following advice for hoteliers looking to develop local talent.
Look for soft skills.
“Focus on finding...
Microfiber Cloths
Microfiber cloths are made from fibers smaller than a strand of silk. Oftentimes, they are a blend of polyester and polyamide (nylon) that are...
Communication Is Key When Revamping Housekeeping Procedures
From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...