Top photo: The Tuscany, New York City - cultures

Three Tips for Transitioning Hotel Brands Across Cultures

Hospitality leader Abigail Tan, head of U.K., Europe, and North America for St Giles Hotels, shares how hoteliers can 
transition brands across cultures while...
email campaigns

Six Steps for Creating Effective, Personalized Email Campaigns

Email marketing is one of the best ways to acquire new customers, promote goods and services to existing ones, and keep a brand at...
Bed bugs on mattresses

Protecting Hotel Mattresses from Beg Bugs

Whenever anyone in the hotel industry talks about mattresses, it is almost certain that the conversation will eventually turn to bed bugs. A perennial...
Guest on computer - big data

Creating and Managing a Single View of the Guest with Data

Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Zero Waste Bistro

Seven Lessons in Reducing Food Waste from the Zero Waste Bistro

NEW YORK—Zero Waste Bistro, a pop-up dining experience organized by the Finnish Cultural Institute in New York that ran from May 19-22 as part...
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Driftwood Capital Secures Refinancing for Sheraton Park City Hotel

PARK CITY, Utah—Driftwood Capital announced it secured $33 million in refinancing for the Sheraton Park City hotel in Park City, Utah, a 200-key hotel...
Q1 2024 results

Hilton Reports Q1 2024 Results

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2024 results. Highlights from the first quarter include: Diluted EPS was $1.04 for the first quarter,...

stayAPT Suites Partners With Powerhouse Hotels for Brand Expansion

MATTHEWS, North Carolina—stayAPT Suites announced a significant expansion initiative in partnership with Powerhouse Hotels, a joint venture between JCap Realty Group and Cullinan Holdings....
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