Three Tips for Transitioning Hotel Brands Across Cultures
Hospitality leader Abigail Tan, head of U.K., Europe, and North America for St Giles Hotels, shares how hoteliers can
transition brands across cultures while...
Six Steps for Creating Effective, Personalized Email Campaigns
Email marketing is one of the best ways to acquire new customers, promote goods and services to existing ones, and keep a brand at...
Protecting Hotel Mattresses from Beg Bugs
Whenever anyone in the hotel industry talks about mattresses, it is almost certain that the conversation will eventually turn to bed bugs. A perennial...
Creating and Managing a Single View of the Guest with Data
Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Seven Lessons in Reducing Food Waste from the Zero Waste Bistro
NEW YORK—Zero Waste Bistro, a pop-up dining experience organized by the Finnish Cultural Institute in New York that ran from May 19-22 as part...