Cleanliness in a hotel is held to a very high standard. Though most guests do not get the chance to step inside a hotel kitchen, this does not mean that it shouldn’t be held to this same standard as other ...

In August of 2014, 100 British tourists were staying at an Egyptian resort. Many of the visitors were concerned when a buffet was served that, according to their reports, had “dirty buffet food containers, utensils, and tables.” They still helped ...

Monthly RevPAR has grown year-over-year for 88 straight months, so that must mean every hotel in America has been nailing marketing, distribution, and revenue management for seven-plus years, right? Of course not. Most hoteliers realize the truth that, while RevPAR ...

The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally recognized hotel and resort brands such as IHG, Sheraton Hotels & Resorts, Hyatt Corporation, Hilton Worldwide, ...

Business travelers don’t come in a one-size-fits-all demographic. Some may just want to relax alone in their room or over a meal after a long grueling meeting, but others, dubbed “bleisure” travelers, want to take advantage of the attractions in ...

When choosing a hotel, consumers prioritize other factors over sheets and linens, but they do notice them and have opinions about how they are laundered. A consumer survey commissioned by TRSA, the association for the linen, uniform and facility services ...