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Eliminating Linen and Amenity Theft

Eliminating Linen and Amenity Theft

Theft of housekeeping supplies is detrimental to the department’s bottom line. Here are some suggestions to help housekeeping managers minimize housekeeping losses. Keep housekeeping closets and storage rooms locked. Some guests will seize an opportunity to raid supplies. Restrict access ...

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Turning an F&B Profit

Turning an F&B Profit

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice president of operations at Chesapeake Hospitality, these programs are typically considered ancillary, comparable to an in-room ...

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Hotels Play the Name Game When Creating New Brands

Hotels Play the Name Game When Creating New Brands

After decades of focusing on the baby boomer demographic, the shift is on. Hotel companies around the world are paying keen attention to millennials—or, at the very least, their psychographic. Psychographics is the study of personality, values, opinions, attitudes, interests, ...

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