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Capitalizing on the Power of Marketing

Capitalizing on the Power of Marketing

It is essential to capitalize on the power of marketing in the hospitality industry to amplify a hotel’s story to travel shoppers. Hunter Webster, senior vice president of eMarketing at Interstate Hotels & Resorts, shares some advice for hoteliers who ...

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Home2 Suites, Homewood Announce Travel MANager Program

Home2 Suites, Homewood Announce Travel MANager Program

Challenging the statistic that women plan travel trips more than men, Homewood Suites by Hilton and Home2 Suites by Hilton recently announced their new program, “Travel MANager,” with the goal to motivate men to take over travel planning for their ...

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Ask Anthony: Making Your Hotel Stand Out

Ask Anthony: Making Your Hotel Stand Out

Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How can I make my hotel stand out from the ...

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A Quirky Approach to Group Business

A Quirky Approach to Group Business

On a street corner in downtown Richmond, Va., Quirk Hotel, a Destination Hotel, lives up to its name. Showcasing local curiosities such as obscure art and artisanal eats, the Richmond-centric, 74-key property breaks away from the confines of brand-bound uniformity ...

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How Employee Feedback Can Help Hoteliers

How Employee Feedback Can Help Hoteliers

Feedback is important for any industry, as it shows quite clearly what works, and what could be improved upon. In the service industry, there are different types of feedback. Customer feedback is most commonly discussed and used, while employee feedback ...

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Keeping HVAC Systems in Top Working Order

Keeping HVAC Systems in Top Working Order

Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don Fort, a national quality and training manager for LG, an HVAC system can last up to ...

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