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Beat Bedbugs with Eco-friendly Treatment Methods

Beat Bedbugs with Eco-friendly Treatment Methods

Bedbugs have an incredible ability to develop resistance to synthetic pesticides in a short period of time, according to entomologists. That’s why it makes sense to utilize non-toxic, eco-friendly alternatives to treat bedbug infestations. Bedbugs are very good travelers—they can ...

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Top Five Overlooked Tasks When Cleaning Guestrooms

Top Five Overlooked Tasks When Cleaning Guestrooms

When room attendants are centrally focused on cleaning the more visible living areas of the guestrooms, some items may go overlooked. Here are the top five tasks room attendants often fail to complete when cleaning an on-change guestroom: Lighting. Turn ...

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Creative Ways to Keep Employees from Jumping Ship

Creative Ways to Keep Employees from Jumping Ship

There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do hotel employees. Today, more and more hoteliers are turning to employee incentive programs to raise morale ...

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Revenue Experts on Preparing for the Next Downturn

Revenue Experts on Preparing for the Next Downturn

Industry leaders discussed how hoteliers should prepare for the next economic downturn at HSMAI’s Revenue Optimization Summit in June. Here’s what they had to say. “Implement the right marketing, the right outreach, to acquire the demand and the guests that ...

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Ask Anthony: How Long Will the Good Times Last?

Ask Anthony: How Long Will the Good Times Last?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. With the hotel economy at an all time high, how long will ...

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