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Best Practices for Keeping Linen Clean

Best Practices for Keeping Linen Clean

Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even smaller hotels welcome each year. From spilled room service meals to makeup and even shoe polish, ...

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Oracle Pinpoints Drivers of Loyalty

Oracle Pinpoints Drivers of Loyalty

REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and hotel industries and the impact of technology in curating a unique hotel guest experience. Insights from ...

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Don’t ‘Turndown’ What Guests Want

Don’t ‘Turndown’ What Guests Want

Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer prevalent in our hotel culture. Likewise, turndown service is generally a non-valued amenity that we continue ...

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How to Build an Efficient Hotel

How to Build an Efficient Hotel

Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he sits down with LODGING to answer one of the most pressing issues he believes hoteliers face. ...

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The Shifting Management Landscape

The Shifting Management Landscape

The hotel management business is fundamentally changing, according to Euan McGlashan, co-founder and managing partner of Valor Hospitality Partners. It’s more common today for management companies like Valor to align themselves with large equity group that are actively buying, selling, ...

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Traveling Sports Teams Prove Lucrative for Hotels

Traveling Sports Teams Prove Lucrative for Hotels

Working in hospitality requires being a team player. Even more so when hoteliers consider the value in courting a very specific demographic: Traveling sports teams. Programs aimed at attracting athletes and coaches of all levels allow brands to provide a ...

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