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Boosting Resort Revenue in the Off-Season

Boosting Resort Revenue in the Off-Season

It’s like clockwork: In the heat of summer, people flock to beach resorts located in warm climates. In the cooler months, guests hit the slopes, taking in winter scenes up north. For hoteliers, attracting guests off-peak is no easy task, ...

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Improving Hotel NOI with Retro-Commissioning

Improving Hotel NOI with Retro-Commissioning

Are you keeping your hotel assets running in great shape with regular energy efficiency tune-ups? As most new hotels get ready to open their doors, engineers perform a commissioning process to observe building systems and make sure everything is operating ...

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Historic Buildings Get Second Chance as Hotels

Historic Buildings Get Second Chance as Hotels

A schoolhouse in Pennsylvania, a general store in South Carolina, and a former mental asylum in New York: Three buildings that have seemingly nothing in common, but recently all achieved the same destiny—becoming a hotel. As historic and boutique hotels ...

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Culling the Creepy Crawlies

Culling the Creepy Crawlies

When it comes to running a hotel, ensuring guest comfort is paramount to the entire experience. There are any number of issues that could cause discomfort, but one of the most visceral is a pest problem. Eliminating an infestation is ...

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Showing Housekeeping Staff Appreciation

Showing Housekeeping Staff Appreciation

Housekeepers are an integral part of the hotel industry, and employee appreciation is a professional form of endearment that not only boosts the morale of the workplace but also the quality of work being produced, with 91 percent of workers ...

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Revisiting the Guest Journey to Combat Softening RevPAR

Revisiting the Guest Journey to Combat Softening RevPAR

Here’s a piece of advice for hotel operators struggling with a slowdown in revenue growth: Rethink your definition of your guests’ journeys. By that we don’t mean their specific travel itinerary—though that does come into it. Instead, we’re referring to ...

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