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Ask Anthony: How Do I Become a Leader?

Ask Anthony: How Do I Become a Leader?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. How do I become a leader instead of just a manager? Are you ...

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The Upside of Ozone Laundry Systems

The Upside of Ozone Laundry Systems

Just three oxygen atoms but oh so much to talk about. That’s ozone for you. In the earth’s upper atmosphere, it is a necessity and protects us all from UV radiation. Here at ground level, it can cause mayhem as ...

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Eliminating Linen and Amenity Theft

Eliminating Linen and Amenity Theft

Theft of housekeeping supplies is detrimental to the department’s bottom line. Here are some suggestions to help housekeeping managers minimize housekeeping losses. Keep housekeeping closets and storage rooms locked. Some guests will seize an opportunity to raid supplies. Restrict access ...

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Turning an F&B Profit

Turning an F&B Profit

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice president of operations at Chesapeake Hospitality, these programs are typically considered ancillary, comparable to an in-room ...

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