Outsourcing laundry may be a better choice for a hotel’s profitability and sustainability, but questions arise over whether it’s the right move for branding and maintaining sufficient linen inventory. Linen services can be at least as effective as on-premises laundries ...

One factor that hotel operators may be considering as they manage expenses is whether to operate on-premise laundry facilities or to outsource laundry through an off-premise service. While operating an on-premise laundry facility has its benefits, off-site facilities give hotel ...

Room attendants will service about 16 guestrooms per day. In between rooms, they’ll make trips to the housekeeping office, supply storeroom, linen closets, employee break room, locker room, and more. To ensure guest privacy isn’t compromised, housekeeping employees must follow ...

In the hospitality sector, perception is reality—especially when it comes to cleanliness. Fortunately, many major hotel brands are well-versed in next-generation cleaning practices that are highly effective and ensure guests are in a healthy indoor environment. However, despite intensive cleaning ...

Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even smaller hotels welcome each year. From spilled room service meals to makeup and even shoe polish, ...

Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer prevalent in our hotel culture. Likewise, turndown service is generally a non-valued amenity that we continue ...