The M3 Center for Hospitality Technology and Innovation at the University of South Florida Sarasota Manatee (USFSM) recently published its Gradebook for Cleanliness in Hotels, an analysis of housekeeping expenses per occupied room and guests’ scores for cleanliness from 1,139 ...

Staying at a hotel should be a relaxing, worry-free, and clean experience. When it’s not, guests are sure to complain. Today, most travelers read online reviews about a hotel well before booking their stay, meaning that negative reviews could be ...

Guestroom cleaning is one area where advances in technology have far surpassed their implementation. While the vast majority of hotels still rely on handwritten and computer-generated room assignment lists, expect this to change in the future. Here is a glimpse ...

ATLANTA—For the fifth year in a row, the Atlanta area topped Orkin’s “Top 50 Mosquito Cities” list.  Texas is the state with the most spots on the pest control company’s 2018 list with seven cities, followed by Florida and Louisiana ...

Research company Trend Hunter last year released a list of the 25 most high-tech hotel innovations. As one might expect, the list included such innovations as digital key access via guests’ smartphones, robots that make small-item deliveries to guestrooms, virtual ...

How can room attendants remove the hair, lint fibers, and dust that tend to accumulate on walls and ceilings? And why does it seem that the more housekeepers try to dust ceilings and vertical surfaces, the faster dust accumulates? This ...