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Managing the Storeroom Right

Managing the Storeroom Right

When hotels talk about inventory management, it is usually in terms of rooms—you can’t make money without guests in rooms, whether it is a guestroom, meeting room, or ballroom. But let’s step back and think about what it takes to ...

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Keeping HVAC Systems in Top Working Order

Keeping HVAC Systems in Top Working Order

Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don Fort, a national quality and training manager for LG, an HVAC system can last up to ...

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Finding Housekeeping Employees

Finding Housekeeping Employees

A hotel without a reliable and consistent housekeeping staff will likely experience diminished cleanliness, face lower quality assurance scores from inspectors, be subjected to higher labor and training costs due to frequent employee turnover, and experience more complaints from guests. ...

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How to Improve Hotel Indoor Air Quality

How to Improve Hotel Indoor Air Quality

Hospitality facility managers and other industry professionals know that even seemingly insignificant moments can mar someone’s entire stay at a hotel. Yet one of the most important elements of health and comfort is often overlooked by executives and managers: indoor ...

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Building Efficient Operations into Your Brand Vision

Building Efficient Operations into Your Brand Vision

Every hotel wants to run like a well-oiled machine. Smooth operating procedures lead to more efficient hotels, content employees, and perhaps most importantly, satisfied guests. However, ensuring a hotel is firing on all cylinders may require more staff and more ...

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Eight Places to Clean to Avoid Norovirus Outbreak

Eight Places to Clean to Avoid Norovirus Outbreak

CINCINNATI—Most prevalent in the winter months, norovirus is the most common cause of acute gastroenteritis outbreaks in the United States resulting in as many as 21 million cases each year and 1.9 million hospital visits. To help reduce the spread ...

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