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Refinery Hotel Announces Wellness Campaign

Refinery Hotel Announces Wellness Campaign

Refinery Hotel has announced its 2016 wellness campaign, “Journey Joyfully,” with Wellthily, an experiential design firm that seamlessly blends wellness and travel. As the first-ever New York City property to produce a sequence of healthy programming with Wellthily, starting in ...

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Greeting Guests with Gifts

Greeting Guests with Gifts

Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty. DoubleTree by Hilton has its chocolate chip cookies. Through a partnership with KIND, Red Lion Hotels ...

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Texting Guests for Quick Feedback

Texting Guests for Quick Feedback

To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message. By employing this quick and easy form of communication, guests are able to make requests and ...

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Guests Turn to Fitness Concierge to Stay in Shape

Guests Turn to Fitness Concierge to Stay in Shape

A new presence in the lodging industry is the fitness concierge. These fitness professionals partner with a hotel to connect guests with local fitness studios and instructors, register them for classes, and even plan personalized fitness calendars for their stays. ...

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