Home / Good Advice / Guest Relations (page 2)

Category Archives: Guest Relations

Feed Subscription

Ask Anthony: What Will Define Hospitality in 2017?

Ask Anthony: What Will Define Hospitality in 2017?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. What will define our industry in the New Year? As a ...

Read More »

What Hotels Have Over Airbnb

What Hotels Have Over Airbnb

Hank Freid, CEO and founder of the Impulsive Group, believes that hotels still have a leg up on Airbnb and provide unforgettable experiences that alternative accommodations can’t. Although it may be beneficial for hotels to pair up with companies and ...

Read More »

Oracle Pinpoints Drivers of Loyalty

Oracle Pinpoints Drivers of Loyalty

REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and hotel industries and the impact of technology in curating a unique hotel guest experience. Insights from ...

Read More »

Edition Hotels Introduces In-Room Fitness Amenities

Edition Hotels Introduces In-Room Fitness Amenities

Ian Schrager’s Edition Hotels, a brand collaboration with Marriott, have partnered with next-generation wellness collective Yoga For Bad People, to produce a series of in-room fitness amenities for guests. Already highly regarded for their nutritious menu offerings and renowned spa ...

Read More »

How Old Brands Can Adapt to New Guests

How Old Brands Can Adapt to New Guests

Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he sits down with LODGING to answer one of the most pressing issues he believes hoteliers face. ...

Read More »
Scroll To Top