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Hotels Take Steps to Attract the Chinese Traveler

Hotels Take Steps to Attract the Chinese Traveler

More than 2 million Chinese travelers are expected to visit the United States in 2015, spending $14 billion. By 2018, the Chinese tourist will be the top overseas visitor to this country. An announcement in November that U.S. visa stays ...

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RLHC Launches New Guest Recognition Program

RLHC Launches New Guest Recognition Program

Spokane, Wash.—RLHC (Red Lion Hotels Corporation) has launched Hello Rewards, its new guest recognition and membership program. “Hello Rewards entitles our members to more perks and benefits more quickly,” said Bill Linehan, chief marketing officer for RLHC. “Hello Rewards recognizes ...

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The Benefits of a Wellness Concierge Program

The Benefits of a Wellness Concierge Program

The Grand Hyatt San Francisco started its wellness concierge program in June as a way to connect guests to their favorite (or a new) workout while on the road. “The concierges are already offering tips and coordination for everything from ...

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Hyatt House Launches New Neighborhood Guides

Hyatt House Launches New Neighborhood Guides

CHICAGO—Hyatt House is bringing the neighborhood a little closer with a new program and offerings designed to help guests feel more like ‘residents’ so they feel part of the local neighborhood from the moment they arrive. New Neighborhood Guides at ...

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