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Sporadic Business Demand Increases Booking Competition

Sporadic Business Demand Increases Booking Competition

NEW YORK—As hoteliers in major North American markets round out 2016 and prepare for the New Year, the pace of new bookings, especially in the industry’s business sector, continues to decline, according to new data from TravelClick’s October 2016 North ...

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Upscale Chains Experience Strong Year

Upscale Chains Experience Strong Year

The U.S. lodging industry is in the later part of the economic cycle and questions about the longevity and health of the industry are being read in editorials and heard at conferences across the country. And indeed, we at STR ...

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Group Booking Pace Provides Opportunities

Group Booking Pace Provides Opportunities

NEW YORK—Hoteliers in major North American markets can look forward to an improved group booking pace beginning at the end of 2016 and continuing into 2017, demonstrating its value in capturing incremental business as hoteliers prepare for the New Year. ...

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Fraudulent Use of Chargeback Rights

Fraudulent Use of Chargeback Rights

The mantra of many hotel owners striving to provide customers with excellent service is, “The customer is always right.” But what happens when the customer is wrong? The hotel industry experiences one of the highest average chargeback ratios among all ...

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Moody’s Adjusts Lodging Outlook to Positive

Moody’s Adjusts Lodging Outlook to Positive

NEW YORK—Moody’s Investors Service has revised the outlook for the U.S. lodging and cruise industry to stable from positive reflecting the expectation adjusted EBITDA growth will slow in 2017, the ratings agency says in a report. The outlook reflects expectations ...

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R.D. Olson’s Development Fundamentals

R.D. Olson’s Development Fundamentals

LODGING recently sat down with Bob Olson, founder and CEO of R.D. Olson Development, to discuss his company’s bold investments. What is R.D. Olson’s overall growth strategy? First of all, we look for markets that have multiple demand generators and ...

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