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Beating the Budget

Beating the Budget

Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The result was a 2.2 percent profit surplus compared to budget. As general managers, controllers, and directors ...

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Ashford Closes on SpringHill Suites Gaithersburg

Ashford Closes on SpringHill Suites Gaithersburg

DALLAS—Ashford Hospitality Trust has announced that it has closed on the sale of the 162-room SpringHill Suites Gaithersburg in Gaithersburg, Md. for approximately $13.2 million ($81,000 per key). The purchase price for the SpringHill Suites Gaithersburg represents a trailing 12-month ...

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Group Booking Pace Provides Opportunities

Group Booking Pace Provides Opportunities

NEW YORK—Hoteliers in major North American markets can look forward to an improved group booking pace beginning at the end of 2016 and continuing into 2017, demonstrating its value in capturing incremental business as hoteliers prepare for the New Year. ...

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Investors Cautiously Optimistic About African Hotels

Investors Cautiously Optimistic About African Hotels

KIGALI, Rwanda—Investor sentiment for hotels in Sub-Saharan Africa remains positive despite economic headwinds in key markets, according to the latest JLL research into the sector. The long-term outlook continues to be strong and is driven by positive economic, demographic and ...

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Fraudulent Use of Chargeback Rights

Fraudulent Use of Chargeback Rights

The mantra of many hotel owners striving to provide customers with excellent service is, “The customer is always right.” But what happens when the customer is wrong? The hotel industry experiences one of the highest average chargeback ratios among all ...

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Hoteliers Finding Opportunities in Student Housing

Hoteliers Finding Opportunities in Student Housing

Ask any group of people about their college dorm experiences, and you’ll probably get similar answers—living on campus was loads fun, but the dorms themselves were small, outdated, and desperately in need of some TLC. However, a new trend in ...

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