Fraudulent Use of Chargeback Rights
The mantra of many hotel owners striving to provide customers with excellent service is, “The customer is always right.” But what happens when the...
Accounting for Sales Incentives
The economic recession has had an overwhelming impact on many industries that vie for the consumer dollar, among them the lodging segment of the...
To PIP or Flip? The Costs, Benefits of Property Improvement Plans
Hoteliers whose portfolios are mostly composed of branded hotels are familiar with the ins and outs of property improvement plans (PIPs). These PIPs are...
What Hotel Owners and Operators Need to Know About the CARES Act
On March 27, 2020, President Donald Trump signed into law the Coronavirus Aid, Relief, and Economic Security Act also known as the CARES Act....
Five Keys To Conducting A Procurement Audit
Hotel owners and managers may be missing a cost savings opportunity by not taking a closer look at the supplies they are selecting for...