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Explaining Loyalty Pricing

Explaining Loyalty Pricing

Loyalty pricing is the practice of brands, owners, and management companies offering discounts to members of their loyalty programs who book rooms directly through the hotel instead of through a third party such as Expedia. While loyalty pricing has been ...

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Commune CEO Sounds Off on Differentiating Brands

Commune CEO Sounds Off on Differentiating Brands

Niki Leondakis, CEO of Commune Hotels & Resorts, has four brands to juggle—residential-style Thompson Hotels; playful, personality-filled Joie de Vivre; eco-friendly, exotic Alila; and the company’s latest venture, micro lifestyle brand Tommie. At this year’s Hospitality Design Expo in Las ...

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Keeping HVAC Systems in Top Working Order

Keeping HVAC Systems in Top Working Order

Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don Fort, a national quality and training manager for LG, an HVAC system can last up to ...

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How Young GMs Manage Their Staff

How Young GMs Manage Their Staff

Regardless of their age, most general managers have long to-do lists each day to keep their hotels running smoothly. But when a young professional earns the title at an early stage in their career, the role comes with a unique ...

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Atlanta’s Hotel Indigo Contributes to City’s Rebirth

Atlanta’s Hotel Indigo Contributes to City’s Rebirth

Standing in the middle of Atlanta’s central business district, a visitor need only look up to see the legacy of 91-year-old architect and developer John C. Portman Jr. The 19.6-million-square-foot Peachtree Center complex, which began in 1960 with the construction ...

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