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Making Design a Multisensory Experience

Making Design a Multisensory Experience

To further enhance customer experience, hotels have begun to incorporate additional technologies into the design of their spaces, striving to trigger a multisensory impact. Guest approval and satisfaction is attainable by blending all five senses into one gratifying experience. Scott ...

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Check Out the Lansdowne Resort and Spa Guestroom

Check Out the Lansdowne Resort and Spa Guestroom

The Lansdowne Resort and Spa, a Destination Hotel in Leesburg, Va., revealed the first phase of its multimillion-dollar renovation in April. The project, which was finished in time to celebrate the resort’s 25th anniversary, involved a complete redesign of all ...

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Artist-in-Residence Programs Foster Engagement

Artist-in-Residence Programs Foster Engagement

As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities. This often means spotlighting the best the area has to offer, be it wine, coffee, or ...

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Improving the Guest Experience Through Apps

Improving the Guest Experience Through Apps

Moving beyond online bookings, hoteliers are exploring another area of the online hotel landscape: The burgeoning app market. Millennials are accustomed to apps; they crave the latest technological trends. Savvy hotel management can use this demand to create more personalized ...

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Airbnb’s Unregulated Commercial Activity

Airbnb’s Unregulated Commercial Activity

More than seven months have passed since Airbnb issued its “community compact,” in which the company claimed it would do everything it could to “help ensure our community pays its fair share of hotel and tourist taxes, build an open ...

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