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Hilton Overhauls Rewards Program

Hilton Overhauls Rewards Program

On Jan. 31, Hilton announced a major overhaul of their rewards program. Formerly, Hilton HHonors, the rebranded “Hilton Honors” offers members new and industry-first perks, as well as leverages Hilton’s scale to better serve the program’s more than 60 million ...

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Disrupting the OTA Game

Disrupting the OTA Game

Has the time come for the disruption of online travel agents (OTAs)? It has been 20 years since Expedia launched its first online travel site, completely revolutionizing the travel industry. But many would argue it’s time to disrupt their game. ...

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Extended Stay America Preps GMs for Challenges

Extended Stay America Preps GMs for Challenges

One of the most important aspects of running a hotel operation of any size is ensuring that employees receive the training to perform their jobs properly. Extended Stay America has championed a new program aimed at preparing its general managers ...

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The Shifting Management Landscape

The Shifting Management Landscape

The hotel management business is fundamentally changing, according to Euan McGlashan, co-founder and managing partner of Valor Hospitality Partners. It’s more common today for management companies like Valor to align themselves with large equity group that are actively buying, selling, ...

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