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Texting Guests for Quick Feedback

Texting Guests for Quick Feedback

To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message. By employing this quick and easy form of communication, guests are able to make requests and ...

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Investors Bet on Boutique and Lifestyle Hotels

Investors Bet on Boutique and Lifestyle Hotels

The numbers paint a rosy picture for developers and owners who want to dip their toes in the boutique, lifestyle, and soft brand segments. Collectively, these arenas are an $11.5 billion industry and growing, according to a report by The ...

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Youth Career Initiative Bolsters Applicant Pool

Youth Career Initiative Bolsters Applicant Pool

The Youth Career Initiative is a 24-week program that helps at-risk youth in mostly developing countries find gainful, full-time employment within the tourism and hospitality industry. The idea for the program, which started in 1995 as the Youth Career Development ...

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Red Roof Inn President Discusses New Initiatives

Red Roof Inn President Discusses New Initiatives

Over the past few years, Red Roof Inn has launched a number of programs focused on increasing its industry footprint and boosting customer gratification. While hosting its biannual convention in September, Red Roof also took a look at the satisfaction ...

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