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Marine Corps Properties Earn AHLEI Certification

Marine Corps Properties Earn AHLEI Certification

Two Marine Corps lodging properties in the Camp Lejeune-New River area of North Carolina have earned the Certified Guest Service Property designation from the American Hotel & Lodging Educational Institute (AHLEI), the first from the Marine Corps branch of the ...

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The Baymont Boom

The Baymont Boom

Baymont Inn & Suites has started the year off right. The brand, which joined Wyndham Hotels in They were listed on Entrepreneur’s Fastest-Growing Franchises list for 2017 and named top budget-friendly brand in Money Magazine’s “Best Hotels in the World ...

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Delivering Guest Satisfaction Through Cutting Edge Tech

Delivering Guest Satisfaction Through Cutting Edge Tech

The Godfrey Hotel is on the cutting edge of in-room entertainment technology. When the property opened in Boston’s Downtown Crossing neighborhood in February 2016, it was the first U.S. property to offer Stockholm-based InnSpire’s mobile and IPTV hospitality technology services, ...

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Outsourced Hotel Laundries: The Value of Certification

Outsourced Hotel Laundries: The Value of Certification

A hotel operator’s interest in increasing sustainability and environmental friendliness should include moving from on-premises laundries to an outsourced model. This is not only greener, it makes better economic sense. Hotel owners are rightfully concerned that guests have clean linens; ...

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Exploring the Diversity Discourse in Hospitality

Exploring the Diversity Discourse in Hospitality

The year is 2017. Following the tenure of the United States’ first black president, as well as the first woman presidential candidate, some may be under the impression that the plight of minorities and women in leadership is coming to ...

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