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Upping Wine Sales at Hotel Restaurants

Upping Wine Sales at Hotel Restaurants

Gregory Astudillo, former sommelier and wine director of the Ocean House in Watch Hill, R.I., has worked tirelessly to help create the five-star resort’s wine program. Here are some of his recommendations on how hotel restaurants can increase wine sales while ...

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Analyzing Complimentary Services and Rooms

Analyzing Complimentary Services and Rooms

The offering of complimentary services and amenities by U.S. hotels is on the rise. From 2007 to 2015, hotel expenditures on complimentary food, beverages, in-room media, services, and gifts just within the rooms department increased at a compound annual growth ...

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Checking In with Lance Miceli of G6

Checking In with Lance Miceli of G6

In the last few years, G6 Hospitality has undergone a complete technology transformation, improving its platforms, processes, and systems to better support its network of more than 1,350 corporate-owned and franchised properties. This technology upgrade better outfits G6 to manage ...

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Hilton Overhauls Rewards Program

Hilton Overhauls Rewards Program

On Jan. 31, Hilton announced a major overhaul of their rewards program. Formerly, Hilton HHonors, the rebranded “Hilton Honors” offers members new and industry-first perks, as well as leverages Hilton’s scale to better serve the program’s more than 60 million ...

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Disrupting the OTA Game

Disrupting the OTA Game

Has the time come for the disruption of online travel agents (OTAs)? It has been 20 years since Expedia launched its first online travel site, completely revolutionizing the travel industry. But many would argue it’s time to disrupt their game. ...

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Extended Stay America Preps GMs for Challenges

Extended Stay America Preps GMs for Challenges

One of the most important aspects of running a hotel operation of any size is ensuring that employees receive the training to perform their jobs properly. Extended Stay America has championed a new program aimed at preparing its general managers ...

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