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Research Shows That OTA Consolidation Is Harmful To Consumers

Research Shows That OTA Consolidation Is Harmful To Consumers

When online travel agencies (OTAs) intentionally modify and reorder search results based on commission fees, the manufactured bias on their websites ultimately costs consumers choice and value, says a new report by Harvard Business School Professor Benjamin Edelman. Edelman’s report, the Impact of ...

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Top Five U.S. Hotel Construction Pipelines to Watch

Top Five U.S. Hotel Construction Pipelines to Watch

Putting the right property in the right place can help maximize returns on hotel investments. Below are the top five U.S. cities for hotel construction pipelines, and what hotel owners and investors should watch for in these markets. 1. New York There ...

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Eyes and Ears: Designing With Acoustics In Mind

Eyes and Ears: Designing With Acoustics In Mind

As more hotels shift from a mindset of selling beds to selling experiences, thoughtfully-designed shared spaces are becoming increasingly critical to guest satisfaction. These areas of the hotel seek to provide guests with an interesting and functional space for check-in, dining, working, ...

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Checking Out The Plymouth Hotel

Checking Out The Plymouth Hotel

Inspired by classic Miami Beach culture and glamour, the reimagining of the Plymouth Hotel emulates the property’s original 1940s architecture and design. During the Cuban Missile Crisis, the Plymouth was repurposed into army dorms and was only recently restored to ...

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The Evolution of the Hotel Notepad

The Evolution of the Hotel Notepad

Keeping a hotel running the way it should is like simultaneously keeping juggling balls in the air. There are tons of factors at play, and one oversight could cause scores of issues. That’s why all hospitality team members must be ...

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