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Paying the Intermediaries: An Analysis of Hotel Commissions

Paying the Intermediaries: An Analysis of Hotel Commissions

The increasing incidence of intermediaries selling hotel rooms and other services is a major topic of discussion among U.S. hotel owners and operators. From online travel agents to convention housing companies, third parties are placing themselves in between hotels and their ...

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Checking In With Mark Zettl

Checking In With Mark Zettl

Waterton Residential and Ultima Hospitality operated as separate subsidiaries until fall 2016, when the two platforms were merged to form a single entity, Waterton. Since then, the company has created synergies for both divisions to optimize the guest experience. Waterton ...

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Beyond the Law: Lawyer Samantha Ahuja

Beyond the Law: Lawyer Samantha Ahuja

Fascinated by hotels from an early age, lawyer Samantha Ahuja brings comprehensive insight to hospitality legal issues and advises her clients on everything from negotiating management contracts to financing.  Samantha Ahuja, partner at the hospitality and commercial real estate development ...

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The Narrative Importance of Hotel Uniforms

The Narrative Importance of Hotel Uniforms

First impressions matter. A hotel only has one chance to make its initial imprint on a guest, and research shows that it takes just one-tenth of a second for that imprint to register. That’s why every single detail needs to ...

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Advancing the Rise of Women in Lodging

Advancing the Rise of Women in Lodging

Last week, Atlanta, Ga.-based non-profit the Castell Project—an organization dedicated to advancing diversity in hospitality industry leadership—hosted its inaugural conference at the Hilton Garden Inn Atlanta Downtown. The exclusive three-day event offered 28 high-potential female hospitality professionals an opportunity to ...

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Hotel Bathroom Design Trends for 2017

Hotel Bathroom Design Trends for 2017

Hotel bathrooms have come a long way from plain, white spaces used merely for wash and go. After all, they are among the most important rooms in our living areas. Their design, layout, and overall look have changed and improved ...

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