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15 Women Making Their Mark in Hospitality

15 Women Making Their Mark in Hospitality

According to a recent survey from the Castell Project in partnership with Georgia State University, 53 percent of women either agreed or strongly agreed that having had a mentor or advocate during their career was a positive influence on their ...

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Cate Farmer: The GM Who Loves a Challenge

Cate Farmer: The GM Who Loves a Challenge

Cate Farmer had big plans. This builder’s daughter was going to be a Pulitzer-prize-winning journalist, traveling the world to write meaningful content for the biggest newspapers in the world. Yet, somewhere along the way, the work she was doing at ...

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Checking In With Best Western’s Ron Pohl

Checking In With Best Western’s Ron Pohl

At Best Western’s annual North American Convention and Global Conference earlier this month, the company touted its many successes from the past few years. Huge jumps in guest satisfaction, new brands brought to market, and development growth were all enthusiastically ...

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Why Outsourced Laundry Is More Common in Europe

Why Outsourced Laundry Is More Common in Europe

Whether a hotelier chooses an outsourced linen and uniform service or maintains an on-premises laundry (OPL), there is no disputing benefits that come with economies of scale. Massive wash capacity means that the cost per pound of laundry is lower, ...

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