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Artist-in-Residence Programs Foster Engagement

Artist-in-Residence Programs Foster Engagement

As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities. This often means spotlighting the best the area has to offer, be it wine, coffee, or ...

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Improving the Guest Experience Through Apps

Improving the Guest Experience Through Apps

Moving beyond online bookings, hoteliers are exploring another area of the online hotel landscape: The burgeoning app market. Millennials are accustomed to apps; they crave the latest technological trends. Savvy hotel management can use this demand to create more personalized ...

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Airbnb’s Unregulated Commercial Activity

Airbnb’s Unregulated Commercial Activity

More than seven months have passed since Airbnb issued its “community compact,” in which the company claimed it would do everything it could to “help ensure our community pays its fair share of hotel and tourist taxes, build an open ...

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Checking In with Gerry Lopez

Checking In with Gerry Lopez

With CEO Gerry Lopez at the helm, Extended Stay America (ESA) is poised for growth. The Charlotte, N.C.-based company plans to spend $1.4 billion over the next five years building new hotels and renovating existing ones, and will retire $500 ...

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Virtual Reality Stakes a Claim in Hospitality

Virtual Reality Stakes a Claim in Hospitality

Virtual reality: A 3-D, computer-simulated space, viewed through a headset, that users can interact with as though they’re actually there. It might sound too futuristic for the industry, but some hotel companies are already harnessing the power of this up-and-coming ...

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