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New Identity Positions Choice for Growth

New Identity Positions Choice for Growth

In 2008, Steve Joyce took the helm of Choice Hotels with a mandate for change. “The company had been on a really strong unit growth strategy, at somewhat the expense of the brands,” Joyce recalls from his office at Choice’s ...

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Food for Thought: Hospitality’s Top F&B Trends

Food for Thought: Hospitality’s Top F&B Trends

For full-services properties, keeping up with the latest F&B trends is a key component of staying relevant and appealing to guests. LODGING spoke with chefs from two top hotel restaurants to hear about the trends that influenced F&B in 2016, ...

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Upping Wine Sales at Hotel Restaurants

Upping Wine Sales at Hotel Restaurants

Gregory Astudillo, former sommelier and wine director of the Ocean House in Watch Hill, R.I., has worked tirelessly to help create the five-star resort’s wine program. Here are some of his recommendations on how hotel restaurants can increase wine sales while ...

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Analyzing Complimentary Services and Rooms

Analyzing Complimentary Services and Rooms

The offering of complimentary services and amenities by U.S. hotels is on the rise. From 2007 to 2015, hotel expenditures on complimentary food, beverages, in-room media, services, and gifts just within the rooms department increased at a compound annual growth ...

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Checking In with Lance Miceli of G6

Checking In with Lance Miceli of G6

In the last few years, G6 Hospitality has undergone a complete technology transformation, improving its platforms, processes, and systems to better support its network of more than 1,350 corporate-owned and franchised properties. This technology upgrade better outfits G6 to manage ...

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Hilton Overhauls Rewards Program

Hilton Overhauls Rewards Program

On Jan. 31, Hilton announced a major overhaul of their rewards program. Formerly, Hilton HHonors, the rebranded “Hilton Honors” offers members new and industry-first perks, as well as leverages Hilton’s scale to better serve the program’s more than 60 million ...

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