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Credit Card Switch: Is Your Hotel Compliant?

Credit Card Switch: Is Your Hotel Compliant?

Following the nationwide EMV liability shift on Oct. 1, in-person credit card transactions in the United States are safer and more secure than ever before. Instead of swiping credit cards, vendors will be required to scan a high-tech chip that ...

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AH&LA Voices Industry Concerns in Washington, D.C.

AH&LA Voices Industry Concerns in Washington, D.C.

As Vanessa Sinders kicks off the weekly government affairs meeting at the American Hotel & Lodging Association offices in Washington D.C., dysfunction has hit a high watermark in our nation’s capital. On the Hill, Congressional leaders have spent the past ...

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Sharing a Level Playing Field

Sharing a Level Playing Field

Have you noticed what’s happening to Uber overseas? A whole host of countries now have full or partial bans and suspensions in place, including Thailand, Malaysia, Japan, Italy, Romania, Brazil, Germany, Belgium, Spain, Australia, and South Korea. And China, the ...

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Aloft’s Botlr Brings Special Deliveries to Guests

Aloft’s Botlr Brings Special Deliveries to Guests

Developed by Santa Clara, Calif.-based robotics company Savioke and introduced in August 2014, Aloft’s robotic bellhop, Botlr, has had a noticeable affect on amenities sales—people are ordering more just to see this little guy do his job. Brian McGuinness, global ...

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Growing Momentum Takes Choice to New Heights

Growing Momentum Takes Choice to New Heights

With its new brand identity, a bigger focus on the upscale segment, and a fresh crop of developers looking to build product, Choice Hotels has a lot of momentum behind it. David Pepper, chief development officer, recently sat down with ...

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