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Apple Pay

Apple Pay

Apple Pay processes credit card transactions without the need to swipe an actual card. Like Google Wallet and SoftCard, Apple Pay uses an NFC chip within a mobile device to communicate with specially equipped card readers, providing more security than ...

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Buying Better

Buying Better

Fundamental to good waste management is information. Having a solid understanding of your hotel’s waste flow (what goes in, how it’s disposed of what the associated costs are) can generate savings through more effective decision making at the front end: ...

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Revenue Capture Opportunities

Revenue Capture Opportunities

The range of amenities and services at a hotel or resort can keep guests spending money on the property instead of down the road. With the right mix of spa and F&B offerings, a hotel or resort can capture much ...

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Price Gouging

Price Gouging

More than two years after Hurricane Sandy, price gouging accusations, fines, and settlements continue to plague multiple hotels. To protect yourself from costly price gouging penalties—which in some states run as high as $10,000 or more per violation (or every ...

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Gigabit Wi-Fi

Gigabit Wi-Fi

The theoretic maximum data transfer speeds across new 802.11ac Wi-Fi networks is 1.3 gigabits per second (Gbps). Unfortunately, hotels aren’t likely to match these speeds in day-to-day operations, most likely topping out at 433 Mbps on a good day. Still, ...

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