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Bottle-Necks

Bottle-Necks

When Wi-Fi connections slow down during peak traffic hours, Kirk Hylan of San Francisco-based INsite Networks says the best way to address these kinds of bottlenecks depends on whether you’re dealing with business- or consumer-level bandwidth for your property. “If ...

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Pets Welcome

Pets Welcome

According to Time magazine, Americans are on track to spend about $60 billion on their pets in 2015, a number that has doubled from just 20 years ago. This helps explain why hotels that encourage four-legged visitors consistently score off ...

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Apple Pay

Apple Pay

Apple Pay processes credit card transactions without the need to swipe an actual card. Like Google Wallet and SoftCard, Apple Pay uses an NFC chip within a mobile device to communicate with specially equipped card readers, providing more security than ...

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Buying Better

Buying Better

Fundamental to good waste management is information. Having a solid understanding of your hotel’s waste flow (what goes in, how it’s disposed of what the associated costs are) can generate savings through more effective decision making at the front end: ...

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Revenue Capture Opportunities

Revenue Capture Opportunities

The range of amenities and services at a hotel or resort can keep guests spending money on the property instead of down the road. With the right mix of spa and F&B offerings, a hotel or resort can capture much ...

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