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Airbnb Sets Sights on Business Travelers

On Monday, Airbnb plans to introduce a search tool that filters out homes and apartments that are “Business Travel Ready,” meaning they have a desk, Wi-Fi and hotel-like amenities like shampoo, a hairdryer, and an iron. Currently, 90 percent of ...

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Guarding Against Data Breaches

Data breaches are on the rise – the Identity Theft Resource Center reported 1,093 in 2016 versus 781 in 2015. This has left many hoteliers to question whether they are properly protected, and, in turn, protecting their customers’ information. Learn ...

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Mississippi Moves to Tax Home Sharing Like Hotels

The Mississippi Department of Revenue is planning a regulation change that would require taxing homeowners renting out their properties through a home sharing like hotels. People renting their home to guests for fewer than 90 days would have to collect ...

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Podcasts a New Frontier in Hotel Marketing

With podcasts like “Serial” and “S-Town” becoming major cultural touch points, it was only a matter of time before hotel companies started to look into the medium. Today, IHG and Marriott have both started producing hotel-related podcasts as a means ...

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Customers Are Happier with Hotels in 2017

The American Customer Satisfaction Index released a new travel report with good news for the lodging industry – customers are generally happier with hotels than they were a year ago. Guest satisfaction is up 2.7 percent from 2016, with an ...

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Hotels’ Tech Toolkits Continue to Expand

Hospitality doesn’t necessarily consider itself to be one of the most technology-forward industries out there. However, over the last five years, hotels have been rapidly expanding their technology toolkits to better accommodate guests and grab more market share. According to ...

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