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Hotels Enlist Mobile POS Systems To Enhance Service

Guest satisfaction in today’s connected and mobile-driven world is all about personalization. Hoteliers are turning to mobile point-of-sale (POS) systems to improve guest experience and service throughout their properties—whether at a hotel pool or in a restaurant. Demands for convenience ...

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Canada’s Hotel Pipeline Is On The Upswing

PORTSMOUTH, NH—According to Lodging Econometrics (LE), Canada’s hotel construction pipeline currently has 214 projects with a total of 28,299 rooms, up 7 percent by projects year-over-year (YOY). Of that total, 75 projects and 10,700 rooms are currently under construction, up ...

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Industry Watches Connecticut Hotel Taxes

Hotel industry experts are closely watching the Connecticut hotel market this summer due to the state’s high hotel occupancy taxes. Set at 15 percent, many are concerned that the taxes will deter tourism. At first, the tax wasn’t an issue—occupancy ...

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Upcoming Solar Eclipse Boosts Hotel Bookings

Hotels across the country have seen increased bookings between August 18 and 22 as tourists plan travel to see the total solar eclipse passing through North America. The astronomical event will put nearly 100 million Americans in near-total darkness for ...

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Is Texting a Good Way to Communicate With Guests?

Last week at the 2017 HITEC conference in Toronto, industry leaders assembled for a panel titled “Text Your Guests.” While the panel’s participants were strongly in favor of using text messaging to communicate with hotel guests, they did caution that ...

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Shrinking Hotel Rooms Grow in Popularity

Micro hotel brands like Pod Hotels are responding to shifting consumer tastes for affordable luxury. By saving space, these hotels are able to maximize style, design, and guest experience. The guestrooms may be small in size, but they do not ...

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