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98 Percent Of People Find Online Reviews Reliable

ReportLinker, a data company that simplifies how analysts get industry data, conducted a survey to answer three questions: Do people trust online reviews more than their friends? Do they read reviews before buying a product or visiting a place? What ...

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Moody’s Releases U.S. Earnings Growth Forecast

Moody’s reports on recently released U.S. lodging and cruise data. Key highlights include: Expectations remain stable for the industry, with Moody’s analysts anticipating adjusted EBITDA to grow 4 percent to 6 percent in 2017—a slower growth rate than the robust 9.4 ...

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The Importance of Data Scientists in Customer Loyalty

Customer loyalty is at the top of most—if not all—of the big hotel companies’ priorities. These companies’ efforts to improve and enhance loyalty have turned a spotlight on a job that has previously gotten little attention: Data scientists. Through online ...

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AI May Be the Future of Corporate Travel

A new report from Expedia-owned travel management company Egencia and travel industry researcher Phocuswright indicates that artificial intelligence (AI) is poised to have a huge impact on corporate travel. Research predicts that within three years, AI will facilitate smarter and ...

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Shimao and Starwood Capital Group’s Joint Venture

A leading Chinese property developer and operator has partnered with Starwood Capital Group to launch a joint hotel venture in China. The developer, Shimao Property Holdings, will own 51 percent of the venture, with Starwood owning 49 percent. The partners ...

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