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AH&LEI Awards Certified Guest Service Property Designation

Orlando, Fla.—The American Hotel & Lodging Educational Institute (AHLEI) has awarded Atmosphere Kanifushi Maldives the Certified Guest Service Property designation. To earn this distinction, the property trained employees with AHLEI’s Guest Service Gold, with 80 employees earning the Certified Guest ...

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Wyndham Settles with FTC Over Poor Data Security Claims

Wyndham Worldwide has agreed to settle Federal Trade Commission charges that alleged its poor data security exposed payment card information of customers in a series of breaches, reports The Washington Post. Under the terms of the proposed settlement, Wyndham must ...

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Booking Direct Leads to Higher Traveler Satisfaction

For U.S. and U.K. corporate travelers, booking directly with an airline or hotel offers a higher level of customer satisfaction than booking with a travel agent or online agency, according to a new study by the Global Business Travel Association. ...

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Terror Attacks Take Toll on Travel Industry

According to MSN, about 10 percent of American travelers have canceled a vacation in response to the recent terror attacks in Paris, Russia, Mali, and San Bernardino, Calif., leading to the loss of about $8.2 billion in travel spending. This ...

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China’s BTG Acquires Homeinns for $1.7 Billion

Chinese economy hotel brand Homeinns Hotel Group has been acquired by BTG Hotels Group Hong Kong for $1.7 billion, reports Hotel Management. Upon approval, Homeinns will be a wholly owned subsidiary of BTG. Homeinns owns five brands and operates more ...

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